TERMS OF SERVICE
By using Fotovan services, you agree to the terms of service set forth in this Agreement. We reserve the right to change or modify the conditions of this Agreement at any time. Please ensure to review this Agreement periodically for changes. Please do not use our services or website if you do not agree to these terms. By using our services and/or this website, you agree to be legally bound and abide by these Terms of Service, just as if you had signed an Agreement.
RESIDENCE: The property to be photographed and/or filmed is located near Albuquerque, New Mexico. This includes Albuquerque, Algodones, Belen, Bernalillo, Bosque Farms, Cedar Crest, Corrales, Edgewood, Los Lunas, Moriarty, Placitas, Rio Rancho, Sandia Park, Santa Fe and Tijeras. All properties outside this area require special reservations.
PHOTO SESSIONS: It is important that your property be ready for our photographers and videographers when we arrive. Your appointment includes an allotted amount of time for the session. Your property will be shot AS-IS, so for us to provide the best quality of work of your property, we recommend the following:
• Putting away all personal and personally identifiable items (e.g. family photos, diplomas, certificates, etc.)
• Keep every room clean and free of clutter.
• Move cars, trash cans, garden hoses, etc. for exterior shoots.
• Have exterior clean of weeds and trash.
• Ensure all bulbs are working properly inside and outside the house for lighting purposes.
This will ensure timely and efficient shoots. We want your home selling process to be as smooth as possible in every way.
PAYMENT: We accept check and credit card payments. Please make all checks payable to Fotovan. There is a $25 fee for all returned checks. Payment must be received in full before your photos are delivered.
REQUIRED DEPOSITS: In order to reserve a definite time and date for your shoot, we require a minimum advance deposit of half the cost of the total amount due. The remaining half of the payment is due at the time of delivery of the work done at the property.
CANCELLATIONS: If you need to cancel your appointment, we request 24 hours’ notice of cancellation. If you give less than 24 hours’ notice, your correspondent deposit may not be refunded.
RESCHEDULES: In the event that you must reschedule the shoot due to unforeseen circumstances within a 24 hour window of the shoot, you will be charged a minimum reschedule fee of $49. Additional fees may apply if multiple services are included in the order. If the shoot is rescheduled more than 24 hours of the shoot time, no fees will be applied.
INCLEMENT WEATHER: If weather conditions are unfavorable, please give us a call to reschedule your shoot and a 100% credit will be applied to your account. If you decide to keep your original appointment, any return trip to the property for re-shoots will incur a fee.
LOCKBOX ISSUES/NO SHOWS/LATE SHOWS: If your appointment is delayed due to lockbox “Timed Access” issues or inaccurate lockbox codes, no key for entry, or if you do not show up for your appointment or if you show up late resulting for the shoot to be cancelled, you authorize Fotovan to charge your credit card a no-show fee of up to 100% of the scheduled price.
Supra Lockboxes DO NOT automatically switch to Daylight Saving Time. During the summer months it may be necessary to adjust times accordingly.
PLEASE make sure you receive a confirmation email with information about your booking before exiting our online booking interface.
By using Fotovan services, you agree to the terms of service set forth in this Agreement. We reserve the right to change or modify the conditions of this Agreement at any time. Please ensure to review this Agreement periodically for changes. Please do not use our services or website if you do not agree to these terms. By using our services and/or this website, you agree to be legally bound and abide by these Terms of Service, just as if you had signed an Agreement.
RESIDENCE: The property to be photographed and/or filmed is located near Albuquerque, New Mexico. This includes Albuquerque, Algodones, Belen, Bernalillo, Bosque Farms, Cedar Crest, Corrales, Edgewood, Los Lunas, Moriarty, Placitas, Rio Rancho, Sandia Park, Santa Fe and Tijeras. All properties outside this area require special reservations.
PHOTO SESSIONS: It is important that your property be ready for our photographers and videographers when we arrive. Your appointment includes an allotted amount of time for the session. Your property will be shot AS-IS, so for us to provide the best quality of work of your property, we recommend the following:
• Putting away all personal and personally identifiable items (e.g. family photos, diplomas, certificates, etc.)
• Keep every room clean and free of clutter.
• Move cars, trash cans, garden hoses, etc. for exterior shoots.
• Have exterior clean of weeds and trash.
• Ensure all bulbs are working properly inside and outside the house for lighting purposes.
This will ensure timely and efficient shoots. We want your home selling process to be as smooth as possible in every way.
PAYMENT: We accept check and credit card payments. Please make all checks payable to Fotovan. There is a $25 fee for all returned checks. Payment must be received in full before your photos are delivered.
REQUIRED DEPOSITS: In order to reserve a definite time and date for your shoot, we require a minimum advance deposit of half the cost of the total amount due. The remaining half of the payment is due at the time of delivery of the work done at the property.
CANCELLATIONS: If you need to cancel your appointment, we request 24 hours’ notice of cancellation. If you give less than 24 hours’ notice, your correspondent deposit may not be refunded.
RESCHEDULES: In the event that you must reschedule the shoot due to unforeseen circumstances within a 24 hour window of the shoot, you will be charged a minimum reschedule fee of $49. Additional fees may apply if multiple services are included in the order. If the shoot is rescheduled more than 24 hours of the shoot time, no fees will be applied.
INCLEMENT WEATHER: If weather conditions are unfavorable, please give us a call to reschedule your shoot and a 100% credit will be applied to your account. If you decide to keep your original appointment, any return trip to the property for re-shoots will incur a fee.
LOCKBOX ISSUES/NO SHOWS/LATE SHOWS: If your appointment is delayed due to lockbox “Timed Access” issues or inaccurate lockbox codes, no key for entry, or if you do not show up for your appointment or if you show up late resulting for the shoot to be cancelled, you authorize Fotovan to charge your credit card a no-show fee of up to 100% of the scheduled price.
Supra Lockboxes DO NOT automatically switch to Daylight Saving Time. During the summer months it may be necessary to adjust times accordingly.
PLEASE make sure you receive a confirmation email with information about your booking before exiting our online booking interface.
